Refund Policy
When You're Eligible for a Refund
We provide refunds in the following circumstances:
- The application differs significantly from its description or preview
- The application has critical functionality issues that cannot be readily fixed
- The application contains unresolved security vulnerabilities
- Promised application support is not delivered according to our support policy
When Refunds Are Not Available
We do not provide refunds in the following situations:
- Post-purchase change of mind
- Unmet expectations (when the app functions as described)
- Dissatisfaction with available features
- Accidental purchases
- Lack of technical expertise to use the application
- Issues caused by third-party API providers
- Requests made after the 30-day purchase period
Force Refund Policy
We reserve the right to issue refunds at our discretion without a customer request. A force refund will immediately terminate access to both the application and support services by invalidating the purchase code.
Requesting a Refund
Eligible customers must submit their refund requests through our support ticket.